Dans La Belle Province

Quebec is a distinct society:

There was the perfectly bilingual clerk at Revenue Quebec who frequently meets people who are more at ease discussing their tax questions in English. The clerk prefers to go along rather than turn “a tax problem into a language debate” and possibly spark a complaint.

There was a technician dealing in benefits who was asked to submit an English version of a form to a Quebec-based company because its payroll department was in Winnipeg, and staff there did not understand French.